Caruso Company heads to Lisbon, Portugal to capture a story of global scale for ServiceNow and Teleperformance.

In our latest customer film—produced by Caruso Company and filmed on location in the heart of Lisbon—we spotlight a powerful collaboration between two global leaders. With a workforce of nearly half a million, multinational outsourcing company Teleperformance needed a unified, intelligent IT solution to keep pace with its rapid growth and global reach.

The film explores how Teleperformance partnered with ServiceNow to implement an AI-driven platform that streamlines support, automates routine tasks, and elevates both employee and customer experiences across the world.

Client: ServiceNow
Title: ServiceNow + Teleperformance: Powering Exceptional Customer Experience
Location: Lisbon, Portugal
Director: Harry Cocciolo
Producer (Caruso Co): Brian Benson
Director of Photography: Norman Bonney
Editorial: 1606 Studio
Color & Mix: Roast n’ Post